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Yes, sometimes. But “sometimes” is doing a lot of work in that sentence. A review that’s just harsh, or one star with no explanation, usually isn’t something a court will touch. But a review built on made-up facts, posted by someone who was never actually a customer, can cross into defamation, and businesses (including law […]
The clear and short answer would be to report the review to Google right away, save evidence before it can disappear, and keep building genuine reviews in the meantime. Most fake reviews from a competitor violate Google’s policies and can be removed, but it often takes documentation and follow-up, not just one click, to get […]